Resident Services
As a resident of Pierce, South King County, Auburn, Spanaway, Tacoma, or Lakewood, if you choose to rent a home rather than buy, you should not have to trade off enjoyment of your home and lifestyle just because you’re renting. Safe Harbor Property Management (SHPM) has developed a strong business as a Auburn, Spanaway, Tacoma, and Lakewood rental property management resource because we consider our residents as important customers deserving of top level rental property resident services.
While we need property owners and high quality homes in our inventory, they’re just half of the big picture. Without quality residents, we couldn’t continue to command a top level position in Pierce, So. King County, Auburn, Spanaway, Tacoma, and Lakewood rental property management. You’re important to us and to our property owners, and we prove it with services designed to make your time with us both satisfying and free of property management and maintenance stress.
Rental Homes Payment Procedures
We understand the busy lifestyle we’re all faced with today. We’re working hard and time for enjoyment is shrinking. Paying bills is a hassle, and we do our best to make payment of your rent less of a hassle. Our rent payment policies are clearly spelled out and provide you with hassle–free payment methods and clearly–defined timelines.
We Resolve Problems Quickly and Professionally
When there’s a maintenance or other issue, we jump on it with our own staff as well as any necessary contractors and service companies we need to resolve the problem. We work with some of the very best electrical, plumbing, structural, and general repair contractors in Auburn, Spanaway, Tacoma, and Lakewood areas. You have enough to deal with in your everyday life, so let us deal with your home maintenance problems.
Easy 24/7 Online Feedback & Problem Reporting
Need Maintenance
We know you’re busy, and when you’re at home and a problem pops up, maybe one of those pesky maintenance issues we all face in the home, we want you to be able to bring it to our attention whenever it’s discovered. We also want you to know that we’ve received your maintenance request and we’re resolving the problem.
How We Stay in Touch While We Address the Issue
In the sidebar of this page is our 24/7 report form for maintenance problems. Placing your email address in the form will allow us to report to you that we’ve received your request and will be working on it, as well as reporting progress. If you give us your cell phone number, we’ll text you as well. This form is also a feedback, comment and suggestion form, so feel free to use it to let us know your opinions and how we can improve our service to you..
Rent Credits for Referred Residents
We value our Auburn, Spanaway, Tacoma, and Lakewood rental property residents. You’ll find that we have the best rental homes and value our residents. We hope to meet with you soon to find you your next perfect home.
